Email support
We aim to respond within two business days. Response time may vary during launches, weekends, and holidays.
For faster help
- Write from the email connected to your account.
- Use a clear subject such as Account Help, Billing Question, Privacy Request, or Community Report.
- Describe what happened and the page you were using. Remove passwords, API keys, card details, and other sensitive information from screenshots.
Billing and cancellation
Members can update payment methods, view invoices, and cancel through Profile → View Membership → Manage Billing. Never email complete payment-card information.
Safety
Support is not monitored as an emergency service. Call 911 or your local emergency number for immediate danger. In the United States, call or text 988 for crisis support.